Privacy Policy

Your privacy matters to us. Here's how we collect, use and protect your personal data.

1. Who We Are

This Privacy Policy explains how Nails by Iliyana, based in Assendelft, the Netherlands, collects, uses and protects your personal data when you visit this website or book an appointment with us.

2. What Information We Collect

When you book an appointment, contact us, or sign up for our loyalty programme, we may collect your name, email address, phone number and any details you choose to share with us (such as appointment preferences or health notes relevant to your service).

3. How We Use Your Information

We use your information only to schedule and manage your appointments, respond to enquiries, send booking confirmations or reminders, and administer our loyalty and gift card programme. We do not use your data for automated profiling or targeted advertising.

4. Cookies & Tracking

This website does not currently use analytics, advertising or tracking cookies. Only essential cookies required for the site to function correctly may be used. If this changes in the future, we will update this page and request your consent where required.

5. Sharing Your Information

We do not sell or rent your personal data. Information may only be shared with trusted service providers (such as booking or payment tools) strictly to the extent needed to provide our services to you, and only in line with their own privacy obligations.

6. How We Protect Your Data

We take reasonable technical and organisational measures to keep your personal data secure and protect it against unauthorised access, loss or misuse.

7. How Long We Keep Your Data

We retain your information only for as long as necessary to provide our services, comply with legal or tax obligations, and resolve any disputes.

8. Your Rights

Under the GDPR, you have the right to access, correct, or request deletion of your personal data, as well as the right to object to or restrict certain processing. To exercise any of these rights, please contact us using the details on our Contact page.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch via the contact details listed on our Contact page.

Last updated: October 2026